Comments on: 50 Ideas to Increase Store Sales from Kizer & Bender! http://www.scrapbookupdate.com/2009/11/04/50-ideas-to-increase-store-sales/ Where scrapbooking means business. Thu, 09 Feb 2012 03:57:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Susan Katz http://www.scrapbookupdate.com/2009/11/04/50-ideas-to-increase-store-sales/comment-page-1/#comment-6124 Susan Katz Fri, 06 Nov 2009 15:37:34 +0000 http://www.scrapbookupdate.com/?p=5341#comment-6124 Great tips! Thanks. It is important to really know your customers, what they like and dislike about the store, what they are looking for from a scrapbook store, and what they would like to see done differently in the store. A customer suggestion box, a customer satisfaction survey in store and online or, better yet, email a survey to the customer after their visit. Customers may be more willing to fill out a survey once they are out of the store. Another suggestion may be a referral program. Refer a friend and get a coupon or free product from a basket. Great tips! Thanks.
It is important to really know your customers, what they like and dislike about the store, what they are looking for from a scrapbook store, and what they would like to see done differently in the store. A customer suggestion box, a customer satisfaction survey in store and online or, better yet, email a survey to the customer after their visit. Customers may be more willing to fill out a survey once they are out of the store.

Another suggestion may be a referral program. Refer a friend and get a coupon or free product from a basket.

]]> By: Jan Scholl http://www.scrapbookupdate.com/2009/11/04/50-ideas-to-increase-store-sales/comment-page-1/#comment-6089 Jan Scholl Wed, 04 Nov 2009 06:41:21 +0000 http://www.scrapbookupdate.com/?p=5341#comment-6089 One thing that has always bugged me about scrap and stamp stores-or any store actually-is when you ask for an item or rave about something you saw in the magazines or another store out of town and the proprietor or other employed person says they don't carry it because its ugly or stupid or blah blah blah making you feel like your choices or ideas are less than good. One store in my area did that several times to me and I stopped going. Guess who isn't in business anymore. I happen to think a stamp company without heads in the images is sorta dumb but others love them. I would never deny the buyers that chance to purchase but would love to know why a stamp company I love and have purchased online at least a dozen times is not available locally because the owner says they are ugly but the online stores can't keep them in stock for a day? Ask the customers what they like instead of telling us what you don't like. One thing that has always bugged me about scrap and stamp stores-or any store actually-is when you ask for an item or rave about something you saw in the magazines or another store out of town and the proprietor or other employed person says they don’t carry it because its ugly or stupid or blah blah blah making you feel like your choices or ideas are less than good. One store in my area did that several times to me and I stopped going. Guess who isn’t in business anymore. I happen to think a stamp company without heads in the images is sorta dumb but others love them. I would never deny the buyers that chance to purchase but would love to know why a stamp company I love and have purchased online at least a dozen times is not available locally because the owner says they are ugly but the online stores can’t keep them in stock for a day? Ask the customers what they like instead of telling us what you don’t like.

]]>